You are a great hacker.

Director – Cyber Intelligence @ United

Chicago, IL, US | Posted 11 months ago


The United IT team designs, develops and maintains massively scaling technology solutions that are brought to life with innovative architectures, data analytics and digital solutions.


Job overview and responsibilities


In this critical and high-profile role, the Director of Cyber Intelligence will work tirelessly across organizations both inside and out, to make sense of the cyber threat landscape and making actionable sense of it; ultimately you will ensure United is doing everything possible to improve the security posture of United Airlines by keeping our customers and employees safe, as well as helping secure the connected aviation ecosystem from real world threats.


  • Lead the Cyber Intelligence team, which makes sense of and derives actionable intelligence from the cyber threat landscape
  • Attract, Hire, and Retain top talent for the organization
  • Coach and mentor individuals at all levels of the organization, demonstrating tangible results and growth in your people
  • Develop and scale processes for an automated Intel-Detect-Analyst-Respond ecosystem
  • Ensure up to date cyber intelligence playbooks exist and are followed
  • Identify opportunities to leverage and operationalize existing security investments while also identifying gaps in our defenses and recommending new technologies
  • Perform as the lead intelligence analyst for any major event or incident and drive towards resolution across all stakeholders while ensuring communication is delivered in a manner understandable by non-technical audiences
  • Define and develop metrics program to track maturity, evolution, and health of the program over time
  • Work with external stakeholders such as law enforcement, cyber insurers, lawyers and more, as needed
  • Create and define interlocks between internal and external stakeholders and ensure those interlocks remain in working order and are tested over time



  • Bachelor’s degree
  • 12+ years of enterprise-level incident response experience, with management experience
  • Expert level understanding of all aspects of the interconnected Intel-Detect-Analyze-Respond ecosystem to include Nation State Adversaries, Cyber Criminals, Hacktivists, Deep and Dark Web, Collection/Storage/Analysis/Dissemination of Intel, Communication, War Gaming, Threat Hunting, Detection Technologies, Incident Response, Attack Lifecycles, Malware Analysis, and much more
  • Industry certifications such as the CISSP, CISM, CISA, GCIH, CFCE, GFCA, and/or GCFE
  • Develop and execute roadmaps for cybersecurity initiatives
  • Prevent, manage, and mitigate cybersecurity incidents
  • Identify, analyze, and resolve problems
  • Superior communication skills (including to non-technical audiences)
  • High emotional intelligence
  • Agility
  • Must be legally authorized to work in the United States for any employer without sponsorship
  • Successful completion of interview required to meet job qualification
  • Reliable, punctual attendance is an essential function of the position


  • Master’s degree